You had one job: deliver the internet I pay for. But no, you’re out here dropping packets like they’re hot, lagging like a 2001 dial-up connection, and leaving me staring at "loading" circles while my blood pressure spikes.

Every time I call, it’s the same scripted excuses. “Have you tried restarting your modem?” Yeah, I’ve restarted it so many times I’m starting to bond with the thing. Still no connection. Still no service worth a damn.

I’m paying for reliable internet—not this broken, stuttering nonsense. Stop treating your customers like we’re idiots, fix your infrastructure, and do better. 

Signed,
Someone who just wants what they pay for.